Tavonirqueo - Building Your Financial Foundation | Professional Financial Planning in Ottawa

Introduction and Scope

Tavonirqueo ("we," "us," or "our") operates a financial education platform at tavonirqueo.com, providing comprehensive learning resources about financial foundations and literacy. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our educational services.

We're committed to protecting your privacy in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws. This policy applies to all users accessing our platform from anywhere in the world, with specific protections for Canadian residents.

Information We Collect

Personal Information You Provide

Contact details including name, email address, and phone number when you inquire about our programs
Educational background and experience when you apply for courses
Payment information when you enroll in our programs (processed securely through third-party providers)
Communication preferences and feedback you provide
Professional information relevant to your financial education goals

Information We Collect Automatically

When you visit our website, we automatically collect certain technical information through cookies and similar technologies:

Browser type, operating system, and device information
IP address and general geographic location
Pages visited, time spent on site, and navigation patterns
Referring websites and search terms used to find us
Session data and user preferences

We never collect sensitive financial information such as bank account numbers, credit card details (beyond what's necessary for payment processing), or investment account information.

How We Use Your Information

Your personal information helps us provide quality educational services and improve your experience on our platform. Here's how we use the information we collect:

Purpose	Information Used	Legal Basis
Course delivery and support	Contact info, educational background	Contract performance
Communication about programs	Name, email, preferences	Legitimate interest
Website improvement	Usage data, technical information	Legitimate interest
Payment processing	Billing information	Contract performance
Legal compliance	All collected data as required	Legal obligation

We may also use aggregated, non-identifiable data to understand trends in financial education and improve our curriculum. This anonymous data helps us develop better learning resources without compromising individual privacy.

Information Sharing and Disclosure

We don't sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in these specific circumstances:

Service Providers

We work with trusted third-party companies that help us operate our platform and deliver educational services. These providers have access to personal information only as needed to perform their functions and are contractually bound to protect your data.

Payment processors for secure transaction handling
Email service providers for course communications
Cloud hosting providers for data storage and website operations
Analytics services to understand website usage patterns
Customer support tools to respond to your inquiries

Legal Requirements

We may disclose your information when required by Canadian law or when we believe disclosure is necessary to protect our rights, comply with legal proceedings, or respond to government requests. We'll notify you of such disclosures where legally permitted.

If Tavonirqueo is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll provide notice before your personal information becomes subject to a different privacy policy.

Data Security and Protection

Protecting your personal information is a priority for us. We've implemented multiple security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

SSL encryption for all data transmission between your browser and our servers
Secure server infrastructure with regular security updates and monitoring
Access controls limiting employee access to personal information on a need-to-know basis
Regular security audits and vulnerability assessments
Secure backup systems to protect against data loss

Administrative Safeguards

Our team members receive training on privacy protection and are required to sign confidentiality agreements. We maintain incident response procedures to address any potential data breaches quickly and effectively.

While we take reasonable precautions to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and log out of your account when using shared computers.

Your Privacy Rights and Choices

Under Canadian privacy law, you have several rights regarding your personal information. We're committed to honoring these rights and providing you with control over your data.

Access and Correction

You can request access to the personal information we hold about you, including how we use it and who we share it with. If any information is inaccurate or incomplete, you have the right to request corrections.

Withdrawal of Consent

You can withdraw your consent for certain uses of your personal information, such as marketing communications, at any time. Note that withdrawing consent may limit our ability to provide certain services.

Data Portability and Deletion

You may request a copy of your personal information in a commonly used format or ask us to delete your information, subject to legal and contractual obligations. We'll respond to such requests within 30 days.

To exercise any of these rights, contact us using the information provided below. We may ask you to verify your identity before processing your request to protect your privacy.

Data Retention and International Transfers

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Course enrollment information is typically kept for seven years after program completion, while marketing communications data is retained until you opt out.

Some of our service providers may store or process your information outside of Canada. When we transfer personal information internationally, we ensure adequate protection through contractual safeguards and only work with providers that meet Canadian privacy standards.

Cookie Management

Our website uses cookies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality. We use both session cookies (deleted when you close your browser) and persistent cookies (stored for a specified period).

Children's Privacy

Our financial education platform is designed for adults and individuals who are at least 18 years old. We don't knowingly collect personal information from children under 18. If we discover that we've inadvertently collected information from a minor, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately so we can remove the information and terminate any associated accounts.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify users by email or through a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the policy was most recently revised.

Privacy Policy